Managed IT · AMC
Your IT department, on contract.
One annual agreement covering helpdesk, monitoring, onsite support, and vendor management — reliable IT for your business without hiring a full team.
✓Every AMC starts with a free IT audit — we scope your devices, network, and risks before you commit.
Pick your level of cover
No fixed price list — every AMC is quoted after we evaluate your environment and requirements.
Essential
Small teams getting started
Quoted after evaluating your environment & requirements
- Remote helpdesk (business hours)
- Up to 15 devices
- Monthly patching & updates
- Quarterly onsite visit
- Email & WhatsApp support
Recommended
Professional
Growing businesses that depend on IT
Quoted after evaluating your environment & requirements
- Priority helpdesk, faster response
- Up to 40 devices
- 24/7 monitoring & alerts
- Monthly onsite visit
- Backup checks & patching
- Vendor coordination
Enterprise
Corporations & multi-site setups
Quoted after evaluating your environment & requirements
- Dedicated engineer
- Unlimited devices, agreed SLA
- 24/7 monitoring & on-call
- Onsite as agreed
- Quarterly IT strategy review
What each plan includes
| Essential | Professional | Enterprise | |
|---|---|---|---|
| Helpdesk hours | Business hours | Business hours, priority | 24/7 on-call |
| Response target | Same business day | Within hours | Per SLA |
| Devices covered | Up to 15 | Up to 40 | Unlimited |
| Onsite visits | Quarterly | Monthly | As agreed |
| 24/7 monitoring | — | ✓ | ✓ |
| Patch management | ✓ | ✓ | ✓ |
| Backup verification | — | ✓ | ✓ |
| Vendor management | — | ✓ | ✓ |
| Dedicated engineer | — | — | ✓ |
| Quarterly IT review | — | ✓ | ✓ |
How onboarding works
1
Free audit
We map your devices, network, software, and risks — no obligation.
2
Proposal
You get a fixed yearly quote with clear scope and response targets.
3
Onboarding
Monitoring agents, documentation, and contacts set up in days.
4
Ongoing care
Helpdesk, patching, visits, and reviews — all under one contract.
Ready to stop worrying about IT?
Tell us about your setup. We will respond within one business day.
Support & Answers
Frequently asked questions
Are your Microsoft 365 licences genuine?
Yes. Every Microsoft 365 licence we sell is genuine — sourced, activated, and supported in Nepal by CorpKind Tech. Migration plus user and admin training are included free with every plan.
What does your managed IT service cover?
We run your technology end to end: software, hardware, networking, and day-to-day IT support — sourced, deployed, and supported by one partner, so you can focus on the business.
Can you set up IT for a brand-new office?
Yes — complete networking and IT setup for new offices, including cabling, Wi-Fi, switches, and a clean, scalable foundation, plus the software and hardware your team needs from day one.
How fast do you respond to support requests?
Our helpdesk currently averages around a 12-minute response time during business hours, and our monitored systems maintain 99.9% network uptime for clients.
How do I get a quote?
Tell us about your business through the contact page or the Request a Consultation button. We will map out how we can help and respond within one business day.
