Your outsourced IT department. On call, 24/7.
We monitor, patch, secure, and support every device, server, and cloud account on a fixed monthly fee. One partner. One SLA. Predictable IT costs, no surprise invoices.
Fixed-fee IT support that scales with you
Priced per endpoint (laptop, desktop, server). All plans include the CorpKind RMM agent, patch management, and unlimited helpdesk tickets. Servers billed at 3× endpoint rate.
Reactive support with proactive monitoring.
- ✓RMM agent + patch mgmt
- ✓Business-hours helpdesk
- ✓Antivirus + endpoint security
- ✓Backup monitoring
- ✓Monthly health report
- ✓Ticket portal access
- ✓Best-effort response
Full-service IT with priority response.
- ✓Everything in Essential
- ✓Priority helpdesk (P1 · 30 min)
- ✓On-site visits included (2/mo)
- ✓Cloud + Microsoft 365 management
- ✓Vendor + licence management
- ✓Quarterly business review
- ✓2 revisions on any deploy
For growing teams with servers and hybrid cloud.
- ✓Everything in Standard
- ✓Server management (Windows/Linux)
- ✓Firewall + VPN administration
- ✓MDM for phones/tablets
- ✓Automated backups + DR drills
- ✓Security awareness training
- ✓Dedicated engineer
Everything a modern IT team does, for a monthly fee
Remote Monitoring & Management
A lightweight agent on every device streams health, patches silently, and flags issues before users do.
Unlimited Helpdesk
One number, one email, one portal. Ticketed, tracked, and closed with a resolution note.
Patch Management
OS and third-party patches scheduled to maintenance windows. No more “your PC will restart” surprises.
Backup & Disaster Recovery
Automated daily backups, weekly integrity tests, and documented recovery procedures.
Endpoint Security
EDR, MFA rollout, phishing simulations, and quarterly security posture reviews.
Network Administration
Firewall, switches, Wi-Fi, VPN, and ISP escalations, configured, monitored, and documented.
Microsoft 365 & Cloud
Tenant admin, licence right-sizing, mailbox migration, SharePoint, Intune, and Azure AD hygiene.
Hardware Procurement
We source laptops, servers, and peripherals at partner pricing and provision them before shipping.
vCIO / IT Roadmap
Quarterly strategy sessions: capacity, budget, risk, and a 12-month IT roadmap you can present to your board.
Response times by severity
P1 = business-stopping outage · P2 = major function degraded · P3 = single-user impact · P4 = scheduled request
From takeover to steady-state in one month
Discovery
Audit endpoints, servers, network, licences, and pain points.
Deploy
RMM agents rolled out. Documentation begins. Ticket portal live.
Baseline
Patch, backup, and security baselines applied to every device.
Handover
Runbook signed off. Named engineer introduced to your team.
Steady-state
First monthly report delivered. SLA clock starts.
A vendor-neutral stack we tune to your environment
We’re partners with the vendors we deploy, you get proper licensing, sane defaults, and one throat to choke when something breaks.
One engineer costs more than our whole team.
A team, not a person
Engineers, security lead, network specialist, and a vCIO, for less than one senior salary.
Predictable monthly fee
Fixed per-device pricing. No surprise invoices for after-hours work or emergencies.
Documented and portable
Every network, credential, and configuration is written down. You own the docs, always.
Local, on the ground
On-site visits in Kathmandu Valley included. Remote support everywhere else in Nepal.
